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    FREQUENTLY ASKED QUESTIONS

    About Silk

    What grade of silk is NIANI made of?

    Grade 6A mulberry silk, the highest grade available. It's denser, smoother, and more durable than lower grades, and it's the only grade we'd put our name on.

    What's the difference between mulberry silk and other types?

    Mulberry silk comes from silkworms raised on a controlled diet of mulberry leaves, which produces a finer, more uniform fibre. Other silk types, like wild or Tussah silk, are coarser and less consistent. The difference shows up on your skin and hair.

    How do I know it's real silk?

    Real silk has a natural sheen that shifts in light, feels cool to the touch, and warms gently with body heat. If you're ever unsure, we're happy to help, just reach out.

    Care

    How do I wash my silk product?

    Hand wash in cool water with a gentle, pH-neutral detergent. Avoid wringing, press out excess water and lay flat to dry, away from direct sunlight.

    Will it shrink or lose its softness over time?

    With proper care, no. Grade 6A silk is naturally resilient. Treat it gently and it stays soft for years.

    Benefits

    Is it suitable for sensitive skin?

    Yes. Silk is naturally hypoallergenic and breathable, making it one of the most skin-friendly fabrics you can sleep on. It won't trap heat or irritate.

    Does it really help with hair?

    It does. Cotton creates friction that roughens the hair cuticle overnight, leading to frizz, breakage, and tangles. Silk lets hair move without resistance, so you wake up with less damage and more moisture intact.

    Shipping & orders

    Do you ship across the UAE / GCC / internationally?

    Yes, we ship across the UAE and GCC, and internationally.

    How long does delivery take?

    UAE orders typically arrive within 1–3 business days. GCC and international orders vary by destination, you'll receive tracking details as soon as your order ships.

    What's your returns policy?

    We want you to love what you ordered. If something isn't right, contact us within 7 days of receiving your order and we'll make it right.